CUSTOMER FEEDBACK

We pride ourselves on our high class customer services ensuring that customers are happy with both the products and service they receive, please see below some of the comments from our customers. We always welcome feedback on the service and products you receive.

Hi Rachel,

That's great thank you. I also ordered the coat in L from yourselves and it is really lovely and fits perfectly. Thank you for all your help.

Naomi
Nov 09

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Hi James,

Received earlier today - very prompt so many thanks!

Kirsty
Oct 09

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Good Morning,

Thank you for advising me of the refund.
I was very impressed with your website and service and I will definitely be using you again and recommending you to friends!

Kind regards, 

Mary-Jo
Feb 08

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Hi
 
Would just like to thank bigwednesdaysurf for the good service and am very happy with my order.
Im sure i'll be back again!
 
Conor
Jan 08

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Dear Rachael,
I got notification of despatch on Wednesday & the goods arrived on Thursday.
How good are you.!!
Once again I thank you for your help, adviice & top quality service you deserve recogniton for the great job you do.
Thanks & Merry Christmas.
Joe
Nov 07

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i just whant to say big thank you. I have received my items and i am very pleased with them. And i think you will hear from me soon.
Have a nice day,
Jana
Oct 07

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You are a Star.  Bless you and thanks for the kindness.
RFW
Oct 07


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Wet suit arrived within a couple of days of order and is just what I needed.Many thanks  -  I shall certainly be letting my buddies know about your website!

Jason
Sept 07

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Unbelievably fast service! Only ordered the boots yesterday and they are here! Wow will be recommending you to my friends!Thanks x
Lindsey
Aug 07


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Thanks for your help, Its a rare quality in the internet age.

Take care
Tim.
Aug 07


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Thank you for the fast service.

I will defiantly be using BIGWEDNESDAYSURF.COM again.
Laura-
Aug 07

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Thank you for my order! I received the scarf today, it is very nice, and I am giving it to my daughter!!
Thank you.
Helen Aug 07

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thanks for keeping me updated so quickly (i do hate companies that take a whole day to reply!!!!)

take care
Karen
- July 07

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your excellent customer service is once again much appreciated.
Ian
June 07


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thank you Lisa, you have been extremely helpful.  Please let your company know i that i appreciate all the help you have given me.  
Mike June 07

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Big Thanks quick service and delivery!!!
Laura
June 07



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Thanks very much for such a good service!
Helen
May 07



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My Animal flip flops are ace and they arrived in 2 days. I'm well impressed!
Vicki
May 07


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Just to let you know I received the flip flops and they fit perfectly, thanks for your prompt service - I'll recommend you to all my friends.
Clare.
May 07


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Guys - just wanted to say a massive thanks for the swift and faultless way you handled this order.   Ordered it Tuesday and it arrived in the office before I got to work the next day.   Thanks and look forward to buying again soon
Ross
May 07


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"Dear bigwednesdaysurf, Just to let you know I received the flip flops and they fit perfectly, thanks for your prompt service - I'll recommend you to all my friends."
Clare

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"The replacement bikini arrived today, this time being the correct item!
Id like to say thank you to yourself and everyone involved for dealing with this matter quickly and professionally. Dispite the initial mix up, I would happily use your online store again."
Jennifer

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"Board, bag etc arrived today. It looks a really good buy. Can't wait to catch some waves. Thanks for your help and quick service. I'll be keeping an eye out for other offers in the future. Cheers."
Andy F

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""Big Wednesdaysurf.com-crew,
The snow pants arrived today. Within 10 minutes of being on the indoor-slope, 4 boarderbabes gave their mobile-phone numbers. These snowboard pants rock!
Please change your company name from Big Wednesday Surf to
Great Wednesday Surf, Thnx!"
Maarten

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"Dear Big Wednesday Surf, Thank you very much for replying to my message so quickly. I have received the jacket and it's fantastic. The right size too!. Very pleased. Thank you very much, will definitely be shopping here again!. Have a nice christmas."
J Jordan

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"Many thanks! I have recieved the watch today! Cheers for the speedy response! Hope to deal with you again. Cheers"
Ollie

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" Hi Big Wednesday Surf, Just received my order from you & just wanted to let you know how impressed I am with the speed & quality of the service I have received from you! Regards,"
H Gilbert

 

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"Hi Big Wednesday Surf,  My replacement goods promptly arrived today. Thank you  for a really friendly and professional online service. Regards,"
Jane

 

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"Dear Big Wednesday Surf, Thank you for all your help, look forward to shopping with you in the future! Best regards,"
Carrie